How does the AI phone answering work?
Our AI uses advanced natural language processing to have human-like conversations with your callers. It answers calls 24/7, collects lead information (name, phone, address, issue), identifies emergencies, and sends you instant notifications. The AI sounds natural and professional - most callers don't even realize they're speaking with AI!
Do I need special equipment or a new phone number?
Nope! You keep your existing business phone number. Simply forward your calls to our AI number when you can't answer (or all the time). It works with any phone system - cell phones, landlines, VoIP systems. Setup takes less than 5 minutes.
What happens if there's an emergency call?
Our AI is trained to recognize emergency situations like burst pipes, flooding, sewer backups, and gas leaks. When an emergency is detected, you'll receive an immediate alert marked as "URGENT" so you can prioritize those calls. You'll never miss another emergency again.
How quickly will I receive lead notifications?
Instantly! As soon as the AI finishes the call, you'll receive a notification via email or SMS (your choice) with the caller's name, phone number, address, and detailed description of their issue. Pro and Power plans also include phone call alerts for emergencies.
Can I customize what the AI says to callers?
Yes! You can customize the greeting, business hours, services offered, and more. The AI will use your business name and adapt to your specific needs. We also capture your service area so the AI can let callers know if you're available in their location.
Is there a contract or can I cancel anytime?
No contracts! All plans are month-to-month and you can cancel anytime. We also offer a 30-day money-back guarantee on paid plans. Try us risk-free - start with our Free plan (10 calls) and upgrade when you're ready.
How much can I really save compared to hiring a receptionist?
A part-time receptionist typically costs $1,500-$2,500 per month plus benefits, taxes, and training. PlumberAI is just $99/month and works 24/7 without breaks, sick days, or vacations. That's a savings of over $17,000 per year!
Is my data secure?
Absolutely. We use bank-level 256-bit SSL encryption for all data transmission and storage. Your customer information is never sold or shared with third parties. We're fully compliant with privacy regulations and take data security seriously.
